Mailpix Review Update AND Twitter Party

A few weeks ago I posted a review of a new online photo company called Mailpix. I wrote about the ease of ordering and the wonderful system they have to upload and order photos and photo memory gifts. Well, I am back to share with you the items I actually ordered and received.

We ordered a number of items from Mailpix. And although I do not have a photo of everything I will share what I have.

I must say that the orders came faster than I expected. I did expect them to come slowly because of the Christmas holiday but they were right on track with what they noted as their standard shipping times. I was very pleased! The packaging for the photo gifts was very nice as well. They came packaged in Styrofoam containers to ensure safety of the porcelain items. The only item packaging I had an issue with was the 8×10’s … they came in your standard cardboard mailer… and we received them on a rainy day so the edges o the photos were a “Tiny” bit warped because of moisture…but we just put the photos under a big book and they flattened out and were just fine! I cannot blame Mailpix for the weather… but I do wish they were double wrapped or something to hinder the weather issue.

The Above picture is how the mug and ornaments came packaged.

The first thing we ordered was our annual Christmas Card. Yes I did say Christmas card, not Holiday card… my husband was very adamant in finding a layout that said Christmas instead of Holiday…and Mailpix had a great assortment of both layout…of course we opted for the Merry Christmas layout. The cards turned out AWESOME. Although I forgot to remove the red eye on my son in the picture, I must say that the quality was as good as any photo card I have ever gotten. Had I remembered to remove the red eye and press the “enhance” button they would have been the best cards ever… but that is user error!


The second thing we ordered were a few 8×10’s of some pictures we took of sprint cars we took over the summer. My husband usually gets his 8×10’s printed at Walgreens and let me tell you … these were BETTER! With the cropping and enhancing I was able to do with the picture they look like professional photos! We are very pleased!

The third thing we ordered was the photo mug. This turned out very nice as well. Not as awesome as the printed photos but VERY nice. The quality of the picture seemed a bit off. Now, I am not sure if this is because the item is on a porcelain mug and I should not be expecting the same quality as a printed photos…or if because these were scanned photos as opposed to digital images. I really do not know. But overall I am pleased with the outcome.


The fourth item ordered was out yearly photo calendars. These turned out PERFECT! The quality was s much nicer than the company we have used before. The pictures are crisp and clear and our layout looks great! Sorry I do not have a picture…I forgot and wrapped them :(

Lastly, we ordered a few of their snowflake ornaments. Overall the ornaments were fine. The one I have pictures below was the best of the bunch. It is not very “photoastic” because the white does not photograph well but it turned out okay! However, with that said we did order two more and one I had a problem with the photo being off centered on the snowflake. I would have liked a perfectly centered picture but it looks okay. The picture itself is centered in the circle but the “stamp” of the picture on the porcelain is off centered. There was one ornament we ordered as a gift for my mother-in law that will not be sent… because the picture is NOT centered in the frame of the ornament… it is not that it is not stamped correctly it is that the photo is actually skewed to the side of the photo layout. I KNOW it was not like this when I designed the ornament so I ma not sure what happened between my ordering the ornament and the processing and shipping …but the end product did not look as I expected from my layout in the Mailpix software. This was disappointing. The good thing is that Mailpix offers a 100% satisfaction guarantee, so I have emailed the company about the issue. The bad? I will probably NOT get a replacement in time to give as a Christmas gift :( ***Update talked to customer service this AM and they are sending me one Next Day so hopefully I will get it in time to mail it out to my mother-in-law…keep your fingers crossed! ***

Overall we were VERY pleased with the company and have since placed another order for some more items! So even though one of the items we were not pleased with the overall quality of the other items as a whole have made us loyal customers.


We are co-hosting a twitter party TODAY with Sasha from Mailpix…the information is below:

When: Wednesday, December 19

Time: Noon-1pm CST, 1pm-2pm EST, 10am-11pm Pacific
Where: Your Twitter account, TweetGrid, Hootsuite
Topic: Photo Memories
Prizes: 5 photo memory related prizes from Mailpix!
Hashtag: #photomemories

RSVP here.

Faith and Family Reviews received the following product in exchange for writing a review. While we consider it a privilege to receive free products to review, our reviews are our honest opinion and thoughts of the product.

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  1. HilLesha says:

    I love Mailpix, but their shipping is a bit outrageous without a coupon!

  2. Professor says:

    HilLesha ~ Fortunately we had a shipping code so shipping costs were not an issue. But yes, shipping can be a bit pricey.

  3. Jenn says:

    Neat gift ideas!

  4. Maryann says:

    cute and good to know about the shipping costs

  5. Marcie W. says:

    Great update and I love quality customer service! I hope it arrives in time.

  6. Jennifer says:

    I like the fact that they mailed everything in those containers but they didn’t even protect the pictures so that is pretty sucky.

    I’ve never ordered from here but honestly, I don’t think I ever will :/

  7. Lisa says:

    Sounds like a great company.

  8. creative gifts and perfect for anyone on your list

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